021 551 5038 [email protected]

APPOINTMENTS

OFFICE HOURS:

Open from 7.30 am to 6 pm Monday through Friday.
On-call service after hours for emergencies.

 

APPOINTMENTS POLICY:

Appointments are booked on the half hour. Treatment last 30 – 60 minutes, depending on the condition. We are first-line practitioners so you do not need a doctor’s referral letter unless you have a work-related injury.

To make an appointment you can call in office hours or email in office hours. Please note that emails may take time to respond to, so preferably call.

At the first treatment there will be a few forms to fill out, these have been made available below for your convenience should you wish to download and fill in prior to arrival.

 

WHAT TO EXPECT:

The first treatment is used to assess and discuss your injury with you, determine a diagnosis and course of treatment. Please bring all necessary documents or information – X-Rays, referral letters, medication (acute and chronic) with you.

Depending on the location of the injury you might need to remove some clothing. We do provide gowns and shorts but feel free to bring your own.

 

CANCELATION POLICY:

All treatments not canceled within 2 hours of treatment will be charged for in full.

 

FEES:

Fees are guided by various Medical Funds. There is, unfortunately, no structures fee table from medical funds since 2009, so there may be a shortfall on the treatment depending on the scheme you are on. It depends on your scheme reimbursement rate if there will be a co-payment on the fees.

All patients not on a medical scheme are charged the same rates.

All out patient treatments are to be paid after each visit – debit and credit card facilities are available. (No Diners or American Express Cards).

All hospital treatments are claimed directly from the medical schemes.

We are a VAT registered practice.

GET IN TOUCH

Ask us a question or book an appointment.